Terms & Conditions

Effective Date: July 28, 2026

Please read these Terms & Conditions ("Terms") carefully before using Timo (the "App").

By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

1. About Timo

Timo is an iOS application designed to help users build healthier phone habits through guided sessions, app and website blocking, usage limits, and habit-support tools.

2. Use of the App

Timo is intended for personal, non-commercial use only.

You agree not to:

3. Screen Time and Blocking Features

Certain Timo features rely on Apple Screen Time, Family Controls, notifications, and other device permissions. These permissions are optional, but some App features may not function correctly without them.

You are responsible for reviewing your own device settings and understanding how Timo's blocking, limits, and session controls affect app and website access on your device.

4. Accounts and Sync

Some features may allow you to sign in with Apple and sync supported preferences or session data across devices.

You are responsible for maintaining access to your Apple account and for any activity that occurs through your signed-in use of the App.

5. Subscriptions and Payments

Timo may offer paid subscription plans that provide access to premium features ("Subscriptions").

Subscriptions are purchased through Apple's In-App Purchase system and are managed by Apple. Payment will be charged to your Apple ID account at confirmation of purchase.

Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current subscription period. Your account will be charged for renewal within 24 hours before the end of the current period.

You can manage or cancel your subscription at any time through your Apple ID account settings on your device.

Timo uses RevenueCat, a third-party service provider, to manage subscriptions, entitlements, and purchase validation. RevenueCat does not process payments directly and does not have access to your full payment information.

Prices, subscription terms, billing periods, and any trial details are disclosed to you at the time of purchase and may vary by region.

Satisfaction Guarantee and Refunds.

If you are not satisfied with Timo at any time during your current subscription period, you may request a full refund of the charge for that current subscription period by emailing [email protected] before the subscription period ends. You do not need to provide a detailed reason, although we welcome feedback that may help us improve Timo. We may ask for information reasonably needed to identify your Timo account and App Store purchase.

Because Timo subscriptions are purchased through Apple's In-App Purchase system, refunds must ultimately be processed by Apple. We will promptly assist you with the Apple refund process and support your request where Apple's systems allow us to do so. Apple may require you to submit or confirm the request through Apple and controls the processing time and the method by which an approved refund is returned.

If a refund is issued, your Timo Pro access may end immediately. Requesting a refund does not automatically cancel future renewal, so you should also cancel the subscription through your Apple ID subscription settings if you do not want it to renew. This guarantee does not limit any rights you may have under the Australian Consumer Law or other applicable consumer protection laws.

6. Availability

We strive to keep Timo available and functioning smoothly, but we do not guarantee uninterrupted or error-free operation.

We may modify, suspend, or discontinue any part of the App at any time without notice.

7. Intellectual Property

All original content, features, design elements, and branding of the App are owned by Timo and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal use only.

8. Termination

We reserve the right to suspend or terminate access to the App at any time if these Terms are violated or if misuse is detected.

9. Disclaimer and Limitation of Liability

The App is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Timo shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the App, including interruptions, feature limitations, blocked app access, or reliance on habit and productivity guidance.

10. Changes to These Terms

We may update these Terms from time to time. When changes are made, the effective date at the top of this page will be updated. Continued use of the App after changes means you accept the revised Terms.

11. Contact

If you have any questions or concerns about these Terms & Conditions, you can contact us at: [email protected]